333kb's Privacy Policy

1. Introduction and Scope of Application

333kb is a trusted online gaming platform that provides cricket betting, slot games, live casino, and many other services for users in Bangladesh. We take the privacy of our users very seriously and are always committed to protecting your personal information.

This privacy policy explains the following:

• What types of personal information we collect
• Why and how that information is used
• Who we share that information with
• How long your information is retained
• Your rights regarding your information
• How we keep your information secure

This policy applies to the 333kb website, mobile site, and all associated digital services.

2. Information We Collect

333kb collects various types of information to operate its services smoothly. Details are described below:

2.1 Registration and Identity Information

This includes the information you provide when creating an account:

• Full name and date of birth (for age verification)
• Valid email address
• Mobile number
• Password (stored in encrypted form)
• Government-issued ID information (where verification is required)

2.2 Financial Transaction Information

Information required to facilitate deposits and withdrawals:

• bKash, Nagad, Rocket, Upay account numbers
• Bank account details (for bank transfers)
• Transaction history and amounts
• Deposit and withdrawal timing and methods

2.3 User Behaviour and Activity Information

• Gaming history and preferences
• Bet amounts and outcomes
• Duration of time on site and usage patterns
• History of participation in promotional offers

2.4 Technical Information

Information automatically collected when you access the site:

• IP address and device identifier information
• Browser type and version
• Operating system
• Information collected through cookies and similar tracking technologies
• Referral URL and page visit information

3. Purpose of Data Use

333kb uses your information only for specific and legitimate purposes. These purposes are described in detail below:

• Account management and verification: To create and manage your account and to confirm age verification. Users under 21 years of age are not permitted to create an account.
• Financial services: To process secure deposits and withdrawals and to prevent fraud.
• Customer support: To resolve your issues and provide assistance via live chat and email.
• Legal compliance: To implement responsible gaming policies and to comply with applicable laws.
• Service improvement: For analytical purposes to improve your experience and raise service quality.
• Security: To maintain platform security and to detect suspicious activity.
• Communication and promotions: If you give your consent, to inform you about special offers and updates.

4. Data Sharing Policy

333kb does not sell your personal information to third parties or transfer it for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Providers

We may share necessary information with trusted third-party service providers, such as payment processors, technology infrastructure providers, and security specialists. These organisations operate under strict confidentiality agreements and may only use the information for the specific service they provide.

4.2 Legal Obligations

If 333kb is required to disclose information as part of a court order, statutory investigation, or legal process, it may be obligated to do so. In such cases, we will disclose only the minimum information legally required.

4.3 Fraud and Security

Necessary information may be shared with regulatory authorities to prevent fraud, counter money laundering, and ensure platform security.

4.4 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the successor organisation, though the terms of this privacy policy will continue to apply.

5. Cookies and Tracking Technologies

333kb uses cookies and similar technologies on its website. Cookies are small data files stored on your device.

5.1 Essential Cookies

These cookies are essential for the basic functioning of the website, such as maintaining login sessions, ensuring security, and remembering your cart or preferences. These cookies cannot be disabled.

5.2 Functional Cookies

These cookies are used to remember your preferred language, game settings, and other personalised settings. They make your experience more convenient and enjoyable.

5.3 Analytics Cookies

These cookies help analyse site visit counts, the most-used pages, and user behaviour. This information is used to improve the quality of our services.

You can control cookies by changing your browser settings. However, please note that disabling some cookies may cause certain site functions to not work correctly.

6. Data Retention Period

333kb retains your information for as long as your account is active and you need to use our services. Even after account closure, information may be retained for the following reasons:

• For the period required to meet legal obligations
• For the purposes of resolving disputes and defending legal claims
• For auditing financial transactions and maintaining records
• To maintain a blacklist to prevent fraudulent activity

Once the above purposes have been fulfilled, retained information is securely deleted or anonymised.

7. Your Rights

333kb ensures the following rights for its users regarding their personal information:

7.1 Right of Access

You may request a copy of your personal information held by us at any time. We generally respond to such requests within 30 business days.

7.2 Right to Rectification

If any of your information is incorrect, you may request that we correct it. Some information can also be updated directly from your account settings.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, this right may be limited where legal obligations or financial transaction records are concerned.

7.4 Right to Object to Processing

You may object at any time to your information being used for marketing communications. In such cases we will stop processing in line with your preference.

7.5 Right to Data Portability

You may request your personal information in a structured and readable format.

To exercise any of the above rights, please contact our support team.

8. Data Security Measures

333kb has adopted industry-standard technical and organisational measures to protect your information:

• SSL encryption: All communications on the site are protected by 256-bit SSL encryption, which keeps your information secure during transmission.
• Password hashing: Your password is never stored directly — it is kept securely using advanced hashing algorithms only.
• Access controls: Staff are granted access only to the information necessary for their specific role.
• Regular security audits: Regular security assessments and penetration tests of our systems are conducted.
• Firewall and intrusion detection: Advanced measures are in place to prevent unauthorised access and cyber attacks.
• Data backup: Regular backups of your data are stored on secure servers.

While we ensure the highest level of protection, no complete guarantee of security on the internet exists. To keep your own account secure, use a strong password and do not share your login details with anyone.

9. Protection of Minors

333kb strictly does not provide services to anyone under 21 years of age. We do not knowingly collect information from minors. Age verification measures are in place during the registration process.

If we are notified that information from a minor has been collected, we will immediately delete that information and close the associated account.

10. Third-Party Links and Services

The 333kb platform uses software from various game providers, such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, and others. These providers may have their own privacy policies.

333kb is not responsible for the privacy practices of third-party providers. We share only the information that is essential for service delivery and maintain strict data protection agreements with each provider.

11. Changes to This Policy

333kb may update this privacy policy from time to time. For significant changes, we will notify you by email or through a notice on the site.

Continued use of the site after a revised policy is published will be considered acceptance of the new policy. We therefore recommend visiting this page regularly.

12. Contact Us

If you have any questions, objections, or data-related requests regarding this privacy policy, please contact our support team. We provide support in both Bengali and English, 24 hours a day, 7 days a week.